Reliability
- Keep our promises
- Take pride in our knowledge and skills
- Adapt quickly to changes in regulations, technology and methods
- Take care to protect the company’s reputation
- Take time to get things right first time
Support
- We don’t quibble but take a positive attitude to sorting issues
- We build long-term relationships with our customers
- We develop alliances with like-minded partner companies
- We share our aims, service and support with customers
Service
- Always approachable
- Respect customers opinion and advice
- Keep our customers informed at every stage
- Meet customers’ needs by listening carefully